What are the technical specifications for delivering video?
Adhering to the following specifications will ensure your videos do not fail quality control or delay your release. These requirements are based on our retail partners’ standards. Where necessary we will convert or alter your file to meet our retail partners’ standards.
Content Requirements
Total Video Length
Under 10 minutes
Video Contains
- No nudity or sexually explicit scenes
- No graphic violence
- No logos or copyrighted material
- No text or image overlays in the lower third
File Requirements
* We suggest uploading your video file in .mp4 format with an H.264 video codec, however we also accept the formats below.
Accepted File Formats
- .mpg
- .mp4
- .wmv
- .avi
- .mov
- .m4v
- .mkv
- .flv
Audio Channel
Must be Stereo
Video + Audio Codecs
Video Codec
- ProRes 422 (HQ)
- ProRes 4444
- ProRes 4444 (XQ)
- H.222
- H.262
- H.263
- H.264
- H.265
- DNxHD
- DivX/Xvid
- MPEG-1
- MPEG-2
- MPEG-4 Part 2
- VC-1
Audio Codec
- PCM
- MP2
- AAC-LC
- MP3
- WMA
- WMA2
- AIFF
Video + Audio Bitrates
Video Bitrate
- SD ProRes VBR : 40-60 Mbps
- SD MPEG-2 : 15 Mbps
- HD ProRes VBR : ~220 Mbps
- 4K ProRes 422 (HQ) VBR : ~880 Mbps
- 4K ProRes 4444 VBR : ~1320 Mbps
- 4K ProRes 4444 (XQ) VBR : ~2000 Mbps
- H.264 : 80+ Mbps
- H.265 : 80+ Mbps
Audio Bitrate
- PCM Stereo
- MP2 Stereo : 384 kbps
- AAC-LC : 384+ kbps
Audio Sample Rate
- MP2 Stereo : 48 Khz
- PCM Stereo : 48 Khz
- AAC-LC : 48 Khz
Frame Rate
- 23.976
- 24
- 25
- 29.97
- 30 *
- 50 *
- 60 *
* Please note, we reduce a 30 FPS to 29.97, 50 FPS to 25, 60 FPS to 29.97
Video Resolutions
Videos with the resolutions listed below are preferred, however, we will attempt to convert videos of any resolution to the closest acceptable resolution:
- SD : 720 x 404
- SD : 720 x 480
- SD : 720 x 540
- SD : 720 x 576
- 720 : 1280 x 448
- 720 : 1280 x 480
- 720 : 1280 x 512
- 720 : 1280 x 544
- 720 : 1280 x 576
- 720 : 1280 x 608
- 720 : 1280 x 640
- 720 : 1280 x 674
- 720 : 1280 x 692
- 720 : 1280 x 704
- 720 : 1280 x 720
- 1080 : 1920 x 672
- 1080 : 1920 x 720
- 1080 : 1920 x 768
- 1080 : 1920 x 816
- 1080 : 1920 x 864
- 1080 : 1920 x 912
- 1080 : 1920 x 960
- 1080 : 1920 x 1008
- 1080 : 1920 x 1038
- 1080 : 1920 x 1056
- 1080 : 1920 x 1080
* Please note, we do not support HD videos with non-square pixels.
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